Company Name: CiiK Inc.
Address: Postal Code: 150-0002 3-6-2 Shibuya, Eclat Shibuya 5F, Shibuya Ward, Tokyo
Phone Number: 03-6822-8651
Email Address: email@example.com
Please refer to individual product pages for pricing details.
- Consumption tax
- Shipping fee
- Customs duties
Once payment is confirmed, products are immediately prepared for shipping. Therefore, we generally do not accept cancellations. Please verify before making your purchase. For cancellations immediately after payment, please contact us through the Contact page with your order number. For cancellations after shipment due to customer's reasons, returns and refunds are accepted only for unopened products. The customer will bear the return shipping costs, and the refund amount will be the product price only. Please note.
Changes in Address or Other Details after Ordering
Once payment is confirmed, products are immediately arranged for delivery. Therefore, we generally do not accept any changes. Please check before placing your order. If there are changes to the shipping address due to customer's circumstances or mistakes after shipping, you will bear the cost for reshipping. For immediate address changes after payment, please contact us through the Contact page with your order number.
We pay strict attention to the quality of our products. However, in the rare event that you receive a defective product (damaged or soiled) or a product different from your order, please contact us within 8 days of product arrival and return the product. We will bear the shipping costs for returns (collect on delivery). If a product exchange is necessary, we will immediately send a replacement.
Return Shipping Fee
We will cover the cost for defective products. For all other returns, the cost will be borne by the customer.